Broad experience in analyzing and solving complex computer
related problems. Able to apply my strong background in
diverse situations to learn new responsibilities rapidly.
Able and willing to work in a strong team environment.
EDUCATION:
Olivet Nazarene University,
Kankakee, IL 60901
B.Sc., 1987; Double major in Computer Science and Business Management
GroupWise Administrator, Head up the support team for Network Operations, Special projects include integrating Window NT into a pure Novell 4.x environment, Built an Access 97 database to keep track of server/network outages.
CE Software, Inc., West Des Moines, IA 50265 Senior Technical Advisor/Quality Assurance Technician, (1993-1997)
Provided telephone support for customers of Network Scheduler 3, TimeVision NS and QuickMail products. Taught on-site training classes. Provided on-site support. Network Administrator for Technical Support department including Novell and Windows NT. Designed and maintained our Technical Support web pages. Systems Operator for CE Software's Bulletin Board Service.
Stranco, Inc., Bradley, IL 60915 PC Manager, (1991-1992)
UNIX Administrator. Installed LANtastic network and PC systems. Selected appropriate software and installed on all PCs. Trained users and provided support. Maintained phone system and voice mail system. Special projects included writing project tracking database and sales tracking database in Paradox.
Wrote and maintained post processor software for CNC machines. Provided telephone support for our software package. Gave demonstrations of software package to customers.
Specified and installed computer hardware and software including a LANtastic network. Set up member database that streamlined member processing and permitted greater accessibility to member data.
AREAS OF EXPERIENCE:
Languages: Assembler, BASIC, COBOL, FORTRAN, Pascal, HTML, PERL, Java E-mail Packages: cc:Mail, Microsoft Mail, MHS, QuickMail,
QuickMail Pro, Eudora, GroupWise Hardware: AT&T 3B2/400, IBM PC, IBM 4341 mainframe, HP 9000-825,
Macintosh Networks: Novell, Windows NT, LANtastic, AppleTalk Operating Systems: DOS, Windows, Windows '95, Windows NT,
Macintosh, OS/2, UNIX Software: AutoCAD, Lotus 1-2-3, Microsoft Office 97,
WordPerfect, Paradox, Network Scheduler 3, TimeVision NS, many more.