1235 11th Street, #301
NANCY R. JOHNSON
West Des Moines, IA 50265
515-223-1102
JOB OBJECTIVE:
To obtain a communications related position which will utilize my interpersonal and organizational communications skills.
EDUCATION:
Olivet Nazarene University
, Kankakee, IL 60901
B.A. in Speech Communication, May 1994
G.P.A. 3.0/4.0
HONORS/
ACTIVITIES:
Dean's List
Outstanding College Students of America
Olivet Newspaper Staff/Entertainment Editor
Student Government
SKILLS RELATED
TO JOB OBJECTIVE:
Communication:
Strengthened people oriented skills through various direct public involvements.
Exhibited strong public speaking skills through addressing large groups.
Demonstrated effective interpersonal skills in retail sales.
Provided effective customer service by phone and in person.
Demonstrated the ability to handle customer complaint efficiently and effectively.
Organizational:
Provided excellent clerical and secretarial team support in providing all forms of office communication.
Recognized by supervisors as being extremely efficient and detail-oriented in the office environment.
Performed extremely effectively with deadlines and pressure.
Planned and organized merchandising of store displays.
Designed and developed press releases to be published in local newspapers.
Arranged schedules for graduate students and staff.
EXPERIENCE:
Olivet Nazarene University, School of Graduate and Adult Studies, Kankakee, IL 60901 (1994)
Admissions Assistant
Riverside Medical Center, Kankakee, IL 60901 (1993)
Public Relations Intern
Olivet Nazarene University, Glimmerglass, Kankakee, IL 60901 (1992-1993)
Entertainment Editor/News Writer
Bank of Bourbonnais, Bourbonnais, IL 60914 (1992)
Teller
Carson Pirie Scott, Bourbonnais, IL 60914 (1990-1991)
Customer Service Representative/Sales Associate
Sears, Roebuck & Company, Bourbonnais, IL 60914 (1988-1990)
Sales Associate